PRIVACY POLICY AND COOKES

PRIVACY POLICY

THANK YOU FOR VISITING OUR WEBSITE!
Many Tears Animal Rescue (MTAR) are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the GDPR guidelines 2018). This privacy statement is applicable to our website and any of our associated websites.

WHO ARE WE?
Many Tears Animal Rescue
Cwmlogin House,
Cefneithin
Llanelli
SA14 7HB
Tel: 01269 843084 (lines are opening between 10am-4pm)
Email: info@manytearsrescue.org
Registered charity no: 1192227

ABOUT US
Many Tears Animal Rescue was founded in 2004 by Sylvia and Bill Vanatta. You can read more about how we started here http://www.manytearsrescue.com/AboutUs.php

We rehome around 3000 dogs a year from both the kennels and from foster homes around the UK. In order to do this successfully we do need to obtain personal details from you, with your consent and we are completely committed to doing all we can to keep your information safe.

We will not sell your data to any third parties, but we may sometimes need to share your information with others who work alongside us. For example, if adopting a dog we would need to pass your details to a fosterer or home checker who can contact and visit you for your homecheck before you take your new family member home! We ensure anyone who works with us is fully aware of the importance of data protection and our own policies and procedures.
We ensure that any third parties with access to your data are held to strict standards for data use and security.

Where links are provided to any other websites, those other websites are not covered by this statement.

WHAT INFORMATION DO WE HOLD?
The type of information we will collect about you includes your name, address, telephone number and email address. The information we hold will be accurate and up-to-date at the time it is given. You have the right to receive a copy of the information that we hold on you and to correct any inaccuracies in such information. You also have the right for s to erase any data we hold for you. To do this please email us at info@manytearsrescue.org

Our website collects personal information from visitors to the site only with the permission of the individual. Where appropriate, information is provided to explain the reason for collecting this data and outlining any other uses which we would like to make of this data.
We will provide an opportunity to opt out of any further uses of this information and an explanation of what these uses will be, where relevant.

MTAR will take all reasonable steps to ensure that your data is kept secure and to respect the information privacy of all visitors to our website. Our website, and its agents, use up-to-date security technology features and procedures.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

MTAR use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your computer. You can usually modify your browser to prevent this happening and delete any cookies. This website uses Google analytics. The information generated by the cookie about your use of the site will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity.

WHAT THE LAW SAYS ABOUT THE PROTECTION OF PERSONAL INFORMATION
The Law on Data Protection is derived from various pieces of legislation. These include the Data Protection Act 1998 and the incoming General Data Protection Regulation (the ‘GDPR’) 2018. The GDPR states that personal data (information relating to a person that can be individually identified) can only be processed if there is a legal ground to do so. Activities like collecting, storing and using personal information would fall into the GDPR’s definition of processing. The GDPR provides six legal grounds (reasons) under which personal information can be processed (used) in a way that is lawful. For the processing to be permitted by law (lawful), at least one of the legal grounds must apply.

The legal grounds that are most relevant to Many Tears’ use of your personal information are:

• Consent
• Legitimate Interest
• Contract
• Legal Obligation

HOW THE LAW APPLIES TO THE WAY WE HOLD YOUR INFORMATION
Many Tears Animal Rescue will only process (use) your personal information if we have:

• asked you and have a record of your express consent for us to do so.
• a ‘Legitimate Interest’ to do so in order to serve the purpose of rehoming our dogs and helping the rescue.
• a contract with you that we can only fulfil by using your personal information, e.g. to send you an item of merchandise you may have purchased.
• a legal obligation to use or disclose information about you, e.g. we are required by law to disclose information about you or any incidents involving dangerous dogs for insurance purposes under the Dangerous Dogs Act.

We will always be transparent to you so you understand your rights. We will only use personal information in a way and for a purpose that you would reasonably expect in accordance with this Policy.

Many Tears Animal Rescue will never sell your personal information to other organisations or individuals for them to use in their own marketing activities or for their own interests.

CONSENT
Many Tears Animal Rescue will always ask for your consent before we communicate with you for certain purposes. For example, we will only send you raffle tickets if we have an accurate record of your consent to do so. We will contact you regarding your applcation to adopt a dog, if you have given your consent for us to do so. We will only send you a membership newsletter if you actively opt in and consent to us doing so at the time of joining our membership scheme and we will be clear about erasing your details afterwards.

You can withdraw or amend your consent at any time by emailing us at info@manytearsrescue.org or by giving us a call on 01269 843084 between 10am and 4pm daily.

There are times when it is not practical to obtain and record consent. At those times, we will only process personal information if that processing would meet another legal ground e.g. Legitimate Interests, in which case we would only process in accordance with the law’s strict rules on legitimate interest processing.

What is Legitimate Interest
This legal ground for processing means that organisations can process your personal information if they
1. have a genuine and legitimate reason for doing so and
2. That use does not harm any of your rights

Many Tears has different types of supporters. Those who have:

• Adopted or fostered a dog with us
• Those who homecheck for us
• provided financial or item donations
• demonstrated an interest in our cause by contacting us for more information, e.g. to find out more about one of our products, services or campaigns.

• Member of Many Tears
  
  A Many Tears Membership lasts 12 months and during that time we would contact you to welcome you, to send you a newletter and gift and also email you a Newsflash update via email. We would ask you to consent to us keeping your details to effectively be able to send you these updates and so will retain your details for 12 months.

• Made an enquiry with Many Tears

These could be supporters who have demonstrated an interest in our cause by contacting us for more information, e.g. to find out more about our dogs, the rescue or fundraising campaigns. We can maintain effective communication if we can use your details to reply to you and give you any help or support you need. To achieve this, we keep your personal information for a period of 2 years.
If you would prefer to be removed before 2 years this is your right which we respect, so please contact us at info@manytearsrescue.org and let us know.

Legitimate Interest to send you direct mail
From time to time, we would like to post you exciting updates about our work, products, services and how you can support us, including fundraising activities and research. Unless you have requested that we do not send you some, or all of this, our direct mailings do include marketing and fundraising campaigns which are being organised by ourselves. You can always let us know if you would prefer us not to do this by emailing us at info@manytearsrescue.org

SHARING DATA
To help us communicate the work we are doing, provide effective rehoming and fundraising we share data with trusted service providers including but not exclusive to crowdfunding agencies, our web design company, microchip companies and veterinary surgeries.

Many Tears Animal Rescue do not share, sell or swap your information with other organisation for their own marketing outside of our group or for personal gain.

It can be necessary for Many Tears to give relevant staff and trained volunteers access to your personal information. This access is only granted to the extent necessary for them to perform their services for us, for example to complete a home check or call you to assist you in a way you have asked us to. We require all of our staff and entrusted volunteers to comply with strict rules to protect the information you have given us.

YOUR RIGHTS
From time to time we may contact you to ensure that the information you have provided us with remains accurate and up to date.

You have the right to view, change or erase information we hold for you. Should you wish to change your details with us, view the details we have or you or have your personal data erased please do not hesitate to contact us at info@manytearsrescue.org

Like all organisations, we comply with requests for the disclosure of personal information where this is required or permitted by law . This could include requests from law enforcement agencies. In these circumstances, the request must be submitted in writing and in accordance with the relevant legal requirements.

If you believe your privacy rights have been violated, you may file a complaint with us or with the Information Commissioners office https://ico.org.uk/

FOR YOUR INFORMATION
All information given on this site is to the best of our ability. We are human and make errors sometimes but strive to be as accurate as possible at all times.

Please note that all material on this website is the copyright of Many Tears Animal Rescue. You may share the details of dogs looking for homes, fundraisers and blogs. Our Logo remains the property of Many Tears Animal Rescue and means a lot to us. Please do not reproduce any of our material without our prior permission which can be obtained by emailing info@manytearsrescue.org and we can support you.

We can only provide raffle tickets to those aged 16 years and over, residing in the UK and who have opted in to receive them. If you want to be a part of our fantastic annual raffle please let us know by emailing us at info@manytearsrescue.org

PHOTOGRAPHY
The majority of our photography is produced inhouse by our fantastic staff and volunteers unless credited to another indidual. If you wish to share our photography please contact us at info@manytearsrescue.org If you are a professional photographer and would like to donate your time and expertise please let us know

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COOKIES
The MTAR website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

ABOUT COOKIES
Cookies are widely used to make websites work, or work more efficiently, also to provide information to the owners of the site. Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Our policy on the use of cookies takes into account the fact they do not save or store any personal information as such. Currently we use cookies to facilitate and enhance the user experience on our site. We aim to give you the opportunity to assess and control cookie use where possible.

COOKIES ON THIS WEBSITE
We use both session cookies and persistent cookies on this website.
We may send to you the following cookies for the following purposes:

1. __utma, __utmb, __utmc, __utmz
No private info stored. Created and used by Google Analytics. All GA’s data is aggregated – no single user can ever be identified through use of the Google Analytics product. The information generated relating to our website is used to create reports about the use of the website, which is key to the charity’s success. Google will store this information. Google's privacy policy is available at http://www.google.com/privacypolicy.html

We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/

You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin

2. fbm_205607469484101, fbsr_205607469484101No private info stored, these cookies are used by Facebook’s comment system to maintain your logged in state to facebook.

3. CFID,CFTOKEN
No private info stored. Used by the website to maintain logged in state.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Blocking Cookies
Most browsers allow you to refuse to accept cookies. For example:
- in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector
- in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies
You can also delete cookies already stored on your computer:

- in Internet Explorer, you must manually delete cookie files;
- in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Obviously, doing this may have a negative impact on the usability of many websites